YouTube, Snapchat, Gmail experiencing connection issues in eastern US

YouTube, Snapchat, Gmail experiencing connection issues in eastern US

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You can see it’s mostly East Coasters who are having YouTube problems.


Downdetector/Screenshot by CNET

Having trouble with YouTube or Gmail? A apparent Google Cloud outage could be why.

Google Cloud has been experiencing widespread problems Sunday, taking YouTube, Snapchat, Gmail, Discord and a host of other popular apps and services down across the eastern United States.

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YouTube wasn’t completely down for CNET’s John Falcone in Brooklyn Sunday, but some videos were inaccessible, at least temporarily.


Screenshot by CNET

Google pointed to “high levels of network congestion in the eastern USA, affecting multiple services in Google Cloud, G Suite and YouTube.”

“Users may see slow performance or intermittent errors,” the company said in a statement around 2 p.m. PT. “We believe we have identified the root cause of the congestion and expect to return to normal service shortly.”

Google’s status page for Cloud confirmed the company was having issues with the service as of 4 p.m. ET/1 p.m. PT. The search giant marked Google’s Cloud Compute Engine and Cloud Networking services as suffering outages on its status dashboard.

YouTube seemed to be working on the West Coast, with CNET reporters able to access the video streaming site just fine. A CNET editor on the East Coast, however, noted that he was encountering issues. One video, for example, was inaccessible for about 15 minutes.

Google Cloud is the company’s hosting platform, similar to Amazon’s Amazon Web Services and Microsoft’s Azure. In addition to powering its own services, other companies such as Snapchat and Uber, rely on Google’s infrastructure to provide the backend for their apps and platforms.

News of the outage quickly spread across social media, with #YouTubeDOWN and #snapchatdown rising to the top of Twitter’s Trending Topics section as users voiced their frustrations.

Other services that rely on Google Cloud for hosting, such as Uber, Rocket League, and Discord, also seemed to be experiencing issues as a result of the apparent outage.

Downdetector.com, which monitors network issues, showed widespread issues for the East Coast of the US as well as in parts of Europe for YouTube and Gmail.

Originally published at 1:20 p.m. PT.
Update, 2:25 p.m. PT: Adds comment from Google and background on Google Cloud.





http://www.cnet.com/


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